930k Privacy Policy

1. Introduction

930k ("we", "our", or "us") operates the online gaming and sports betting platform accessible at https://930k.bio. This Privacy Policy describes how we collect, use, store, and share information about users ("you" or "your") when you access or use our website and services.

By registering an account or using any feature on 930k, you acknowledge that you have read and agree to the practices described in this Privacy Policy. We encourage all players — particularly first-time users joining from Dhaka, Chittagong, Sylhet, and across Bangladesh — to read this document carefully before submitting any personal information.

This Privacy Policy applies to all services offered on 930k, including cricket betting, live casino, slots, crash games, and all other gaming categories. If you do not agree with any part of this policy, you must discontinue use of our platform immediately.

2. Information We Collect

We collect information from you in three primary ways: directly when you provide it, automatically when you use our platform, and from third-party services that help us operate our systems.

Information You Provide Directly

• Full name, date of birth, and nationality when registering your 930k account
• Contact information including mobile number and email address
• Financial information such as bKash, Nagad, Rocket, or Upay mobile wallet details used for deposits and withdrawals
• Identity verification documents (e.g., national ID, passport) when required for KYC compliance

Information Collected Automatically

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on each game, betting history, and feature interactions
• Session logs, login timestamps, and security event records to protect your account integrity

Information from Third Parties

• Payment processors and mobile financial service partners (e.g., bKash, Nagad) may share transaction confirmation data with us
• Fraud prevention and identity verification service providers may supply risk-scoring or identity-match data to support KYC processes

3. How We Use Your Information

930k uses your personal information solely for legitimate operational, security, and service-improvement purposes. We do not use your data in any way that is inconsistent with the purposes described below:

• Account creation, authentication, and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Verifying your identity to meet KYC and responsible gaming requirements and to confirm players are 21 years or older
• Providing customer support via our 24/7 support team, responding to queries and resolving disputes
• Sending you platform updates, promotional offers, or bonus notifications — but only if you have opted in to marketing communications
• Analysing platform usage to improve game selection, interface design, and the overall betting experience for users across Bangladesh

4. Payment Information and Financial Data

930k supports multiple payment channels popular in Bangladesh, including bKash, Nagad, Rocket, and Upay mobile wallets, as well as Visa and Mastercard for card-based transactions. When you initiate a deposit or withdrawal, your payment details are transmitted securely to our payment partners over encrypted channels.

930k does not store full payment credential data (such as complete card numbers or mobile wallet PINs) on its own servers. Transaction records — including amounts, timestamps, and reference IDs — are retained to support audit trails, dispute resolution, and regulatory reporting obligations.

If you believe any unauthorized financial transaction has occurred on your account, you must notify our support team immediately at [email protected]. Do not share your bKash PIN, Nagad PIN, or account password with anyone — including individuals claiming to represent 930k. Our team will never ask for your payment PIN.

5. Disclosure of Information

930k does not sell, trade, or rent your personal information to external parties for marketing purposes. We may disclose your information in the following limited circumstances only:

• Service providers acting on our behalf (e.g., payment processors, hosting infrastructure, KYC verification partners) who are contractually obligated to protect your data
• When required by applicable law, court order, or government authority — including any lawful request by Bangladeshi regulatory bodies
• To investigate, prevent, or take action against suspected fraud, money laundering, cheating, or abuse of our platform
• In the event of a business transfer, merger, or acquisition where your data may be transferred to a successor entity — subject to the same privacy protections described in this policy

In all cases, we limit data sharing to the minimum information necessary for the specific purpose and ensure appropriate data-handling agreements are in place with all third parties who receive your information.

6. Cookies and Tracking Technologies

930k uses cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how users interact with our platform. Cookies are small text files stored on your device by your browser when you visit our website.

We use three types of cookies on 930k. Essential cookies are required for core platform functionality and cannot be disabled without breaking the site. Preference cookies store your language selection and display settings. Analytics cookies help us understand which games and features are most popular so we can continue improving the platform for our users in Bangladesh.

Cookies Used by 930k

• session_id — Maintains your logged-in state and game session continuity
• lang_pref — Stores your selected language (English or Bengali) between visits
• analytics — Tracks page views and feature interactions to help us improve the platform

You can control cookie behaviour through your browser settings. However, disabling essential cookies may prevent certain platform features from working correctly. Continued use of 930k after reviewing this policy constitutes acceptance of our cookie usage as described above.

7. Data Retention

930k retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet legal, regulatory, and operational obligations. Specifically, transaction records and identity verification documents may be retained for up to 7 years following account closure to satisfy financial audit and anti-money-laundering requirements applicable in Bangladesh.

When your data is no longer required for any legitimate purpose, 930k will take reasonable steps to securely delete or anonymise it so that it can no longer be linked back to you. If you request deletion of your account, we will process that request within a reasonable timeframe, subject to our retention obligations described above.

8. Your Rights and Choices

As a user of 930k, you have rights over your personal data. We are committed to respecting and facilitating these rights in a timely manner. The following rights are available to all registered users:

• Right to access: you may request a copy of all personal data that 930k holds about you
• Right to correction: you may ask us to correct any inaccurate or incomplete personal data we hold
• Right to deletion: you may request that we delete your personal data, subject to our legal retention obligations
• Right to restrict processing: you may ask us to limit how we use your data while a complaint or correction request is pending
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time by contacting our support team

To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request". We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

9. Data Security

930k implements a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting which staff members can view sensitive account information, regular security reviews of our platform infrastructure, and secure storage practices for data at rest.

While 930k takes data security seriously and applies industry best practices, no online platform can guarantee absolute security against all threats. In the event of a data breach that is likely to result in a risk to your rights or interests, we will notify affected users promptly and take all reasonable steps to contain and mitigate the breach.

10. Children's Privacy and Age Restriction

930k is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a user under 21 has registered an account or submitted personal data, we will immediately suspend that account and delete all associated personal information.

Parents and guardians who believe their child has accessed 930k or submitted personal information without consent should contact us immediately at [email protected] so we can take prompt corrective action.

11. Changes to This Privacy Policy

930k reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via their account email address or through a prominent notice on the platform.

Your continued use of 930k following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly if you are a regular player from Dhaka, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, or Cox's Bazar, so you remain informed about how your data is handled.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 930k handles your personal data, our support team is available 24/7 to assist you.

Email us at: [email protected]

Our team typically responds within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours. For urgent privacy or data security concerns, please mark your message as high priority.